Privacy Policy

Welcome to our website www.conceriadellaneve.it (the Site).

Your privacy and the security of your personal data are very important to us, which is why we collect and handle your personal data with the utmost care and take specific measures to keep it safe. Below you will find our “Privacy Policy” and “Cookie Policy”, which contain detailed information about the processing of personal data and the conditions relating to our services.

1. General information Who is the Data Controller? Conceria Della Neve Srl with head office in Via Carpisani SNC, 83029 Solofra (AV) VAT No.: 00611640640 (abbreviated in this document as Conceria Della Neve), is the Data Controller, i.e. the entity that decides how and why to process your personal data. You can always contact Conceria Della Neve Srl by writing to the above address, calling 0825 532359 or writing to our Customer Service info@conceriadellaneve.it with the subject privacy”. Conceriadellaneve.it is a project of Conceria Della Neve Srl.

Who is the Data Processor?
The Data Processor, who can be contacted to exercise the rights under Art. 12 of GDPR 2016/679 and/or for any clarifications on personal data protection, can be reached by sending an email to info@conceriadellaneve.it.

2. What personal data do we collect?
The categories of personal data that conceriadellaneve.it collects and processes when you navigate or register on conceriadellaneve.it are as follows:
a) we collect the personal data necessary to conclude and execute your request on conceriadellaneve.it, such as your name and surname, e-mail address, billing address, telephone.
b) we process the personal data you provide when you contact our offices to provide you with the assistance you require;
c) with your consent, we collect and use your personal data for marketing purposes;
d) we collect information about your anonymous browsing on conceriadellaneve.it, such as the pages you visit and how you interact with the individual page, and we save this information on our servers. We inform you that conceriadellaneve.it does not process personal data relating to minors. If you access conceriadellaneve.it and use the services offered by conceriadellaneve.it you declare that you are of legal age.

3. How do we use the personal data collected?
conceriadellaneve.it collects and processes your personal data for the following purposes:
a) to conclude and execute requests for products and/or services offered on conceriadellaneve.it.
b) to provide the services offered on conceriadellaneve.it. For this purpose, conceriadellaneve.it needs to collect, in relation to each service and its characteristics, the personal data necessary to carry out the service you have requested.
c) management of requests to our offices, which use the personal data you provide to satisfy your requests for information and requests for assistance.
d) sending CVs. If you send us your CV in order to be considered for an application for an open position, we will use the information contained in your CV solely for that purpose. Your CV will be kept for a maximum of six months, after which it will be deleted: you can of course send us a new, updated version if you wish.
e) statistical analysis and surveys. We use certain information about your use of the Site to carry out statistical analysis and surveys in order to improve our offer and services.
f) sending commercial and promotional communications following the purchase of one of our products or services.
g) with your express consent, we may use the contact details you have given us to send you commercial communications about our products and services in order to keep you up to date with news, new arrivals, exclusive products, offers and promotions. We may also use your contact details for market research and satisfaction surveys in order to improve our services and our relationship with our users.
If you wish to authorise the activities described in point g) and subsequently do not wish to receive further communications from Conceria Della Neve Srl, or if you wish to limit the ways in which you can be contacted, you can stop these communications at any time by simply clicking on the “unsubscribe” link at the bottom of each communication, or by contacting Conceria Della Neve Srl by calling 0825 532359 or by contacting our offices and indicating “privacy” in the subject line, or by writing to info@conceriadellaneve.it.
We inform you that you may receive further communications from us even after you have submitted your unsubscription request, as some mailings may have already been scheduled, our systems may take some time to process your request.
In relation to all the above activities, we will process your personal data mainly through computer and electronic tools; the tools we use guarantee high standards of security, in full compliance with current legislation.

4. Legal basis for processing
We only process your personal data if one of the conditions set out in the applicable legislation is met, specifically:
a) for the conclusion and execution of a contract to which you are a party.
When we process your data for the conclusion of the purchase contract to which you are a party, we take care to use only the minimum information necessary for the execution of the contract.

This basis legitimises the processing of personal data that takes place in the following activities:
– conclusion and execution of a contract for the purchase of products and/or services offered by Conceria Della Neve Srl;
– management of your requests by our offices.
Providing your personal data for these activities is a contractual obligation. You are free to provide us with your data or not, but if you do not provide us with the requested data we will not be able to conclude or execute the contract and your requests. This means that you will not be able to purchase products or use the services of info@conceriadellaneve.it and that Conceria Della Neve Srl will not be able to handle your requests;
b) in order to comply with a legal obligation.
In the event of the conclusion of a contract for the purchase of goods and/or services on conceriadellaneve.it, the processing of the User’s personal data shall be carried out in order to comply with the legal obligations to which Conceria Della Neve Srl is subject, in accordance with the tax and other regulations to which Conceria Della Neve Srl is subject. You are free to decide whether or not to enter into a contract and whether or not to communicate your data to us, but if you do enter into a contract your data will be necessary and will be processed in order to fulfil the aforementioned legal obligations to which Conceria Della Neve Srl is subject.
The processing of CVs spontaneously sent by you, carried out in order to evaluate candidates for a possible work position at Conceria Della Neve Srl, is legitimate insofar as it is expressly authorised by a legal provision, which specifies that in this case the consent of the person to whom the personal data refers is not required. You are free to communicate your CV to us or not, but without it we will not be able to evaluate your application for a job position at Conceria Della Neve Srl;
c) on the basis of your consent.
We will only carry out the following processing if you have given us your express consent to carry out marketing activities and opinion polls and market research;

5. Who will process your personal data?
Your personal data will be processed by internal Conceria Della Neve Srl personnel who have been specifically trained and authorised to do so.
Your personal data will also be transmitted to third parties we use to provide our services; these third parties have been appropriately selected and offer suitable guarantees of compliance with the regulations on the processing of personal data. These third parties have been designated as data processors and they carry out their activities according to the instructions given by conceriadellaneve.it and under its control.
The third parties in question belong to the following categories: bank operators, internet providers, companies specialising in IT and telematic services; companies that carry out marketing activities; companies specialising in market research and data processing.
Your data may be transmitted to the police and to judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention and safeguarding of threats to public safety, to allow Conceria Della Neve Srl to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

6. Transfer of data abroad
The management and storage of personal data shall take place on the servers of the Data Controller and/or of third party companies duly appointed as External Data Controllers located within the European Union. Personal data may be transferred abroad, in accordance with the provisions of current legislation, including to countries outside the European Union. The transfer to non-EU countries, in addition to the cases in which this is guaranteed by Adequacy Decisions of the Commission, is carried out in such a way as to provide appropriate and adequate Guarantees pursuant to Articles 46 or 47 or 49 of the Regulation.

7. How long do we keep the data?
We keep your personal data for a limited period of time, which varies depending on the type of activity that involves the processing of your personal data.
After this period, your data will be permanently deleted or otherwise irreversibly anonymized.
Your personal data will be stored in accordance with the terms and criteria specified below:
-Data collected to conclude and execute contracts for goods or services provided by Conceria Della Neve Srl: until the administrative-accounting formalities have been completed. Data related to invoicing will be kept for ten years from the date of invoicing;
– data collected in the context of the use of services offered by Conceria Della Neve Srl: these data are kept until the service is terminated or cancelled at the user’s request;
– data related to user requests to our offices: the data useful to assist you will be kept until your request has been satisfied;
– CV: for six months from receipt;
– data provided for commercial communication activities, opinion polls and market research: until the user’s request to stop the activity and in any case within 2 years from the last interaction of any kind by the user with conceriadellaneve. it;
– data used to personalise the Site and to show personalised commercial offers: until the user requests termination of the activity and, in any case, within two years of the user’s last interaction of any kind with Conceria Della Neve Srl; data used to carry out market research and satisfaction surveys: until the user requests termination of the activity.
In any case, for technical reasons, the cessation of processing and the consequent definitive cancellation or irreversible anonymisation of the relative personal data will be definitive within thirty days of the terms indicated above.

8. Your rights
You may exercise your rights at any time with reference to the specific processing of your personal data by Conceria Della Neve Srl. Below you will find a general description of your rights and how to exercise them.
a) Access to and modification of your data: you have the right to access your personal data and request that it be corrected, modified or supplemented with other information. If you wish, we will provide you with a copy of the data we hold about you.
b) Withdrawing your consent: you may at any time withdraw a consent you have given for us to process your personal data in connection with any marketing activity. In this regard, we remind you that marketing activities include sending commercial and promotional communications, conducting market research and satisfaction surveys for customising the website and commercial offers according to your interests. Once we have received your request, we will promptly cease to process your personal data based on this consent, while other processing or processing based on other assumptions will continue to be carried out in full compliance with the provisions in force.
c) Object to the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining the reasons for your request; before granting your request, Conceria Della Neve Srl will have to assess the reasons for your request.
d) Delete your data: in the cases envisaged by the regulations in force, you can request the deletion of your personal data. Once we have received and examined your request, if it is legitimate, we will promptly cease processing and cancel your personal data.
e) Request that the processing of your personal data be temporarily limited: in this case, Conceria Della Neve Srl will continue to store your personal data but will not process it, unless you request otherwise and exceptions are made by law. You may obtain the limitation of processing when you contest the accuracy of your personal data, when processing is unlawful but you object to the deletion of your data, when we no longer need your data but you need it to exercise your rights in court and when you object to processing, during the period in which we evaluate the reasons for your request.
f) Request your data or transfer it to a subject other than Conceria Della Neve Srl (“right to data portability”). You can request to receive your data that we process on the basis of your consent or under a contract with you in a standard format. If you wish, and where technically possible, we may, at your request, transfer your data directly to a third party indicated by you
In order to exercise some of the rights described above, you may contact us by calling 0825 532359 or by writing to our offices indicating “privacy”, or by writing to the address of the Data Controller indicated above.
In order to ensure that our users’ data is not violated or used illegitimately by third parties, before accepting your request to exercise one of the rights indicated, we will ask you for some information to ensure your identity.

9. Security measures
We protect your personal data with specific technical and organisational security measures to prevent your personal data from being used unlawfully or fraudulently. In particular, we use security measures that guarantee: the confidentiality, integrity and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. In addition, Conceria Della Neve Srl is committed to regularly testing, verifying and evaluating the effectiveness of technical and organisational measures in order to guarantee continuous improvement in the security of data processing.

10. Complaints
If you believe that your personal data have been processed unlawfully, you may lodge a complaint with one of the competent data protection supervisory authorities.
In Italy, a complaint may be lodged with the Garante per la Protezione dei Dati Personali.
More information on how to lodge a complaint is available on the Garante’s website at http://www.garanteprivacy.it.

11. Changes to this privacy policy
The constant evolution of our services may lead to changes in the characteristics of the processing of your personal data described herein. Consequently, this privacy policy may be subject to changes and additions over time, which may also be necessary with reference to new legislation on the protection of personal data.
We therefore invite you to periodically check its contents: where possible, we will try to promptly inform you of the changes made and their consequences
The updated version of the privacy policy, in any case, will be published on this page, indicating the date of its last update.

12. Legislative references and useful links
The processing of your personal data is carried out by Conceria Della Neve Srl in full compliance with the relevant regulations set out in Regulation (EU) 2016/679 general data protection regulation, the Italian data processing regulations and the provisions of the Italian supervisory authority (http://www.garanteprivacy.it).

Cookie Policy